Find your answer in the FAQs below.

What goes where?

Will I be able to recycle pizza boxes?

Yes, pizza boxes will be recycled in the yellow-lid wheelie bin. Please make sure you remove any chunks of food and cheese from your pizza box before putting it in the bin.

Can I put plastics 3-7 in my recycling wheelie bin?

Yes, residents can put all plastics 3-7 in their new yellow lid recycling wheelie bin however international restrictions on importing and exporting recyclables are currently affecting nationwide council recycling services.

These restrictions mean that all plastics are being collected (plastics 1-7) but not all are being recycled. In this new service, plastic types 1,2 and 3 will be recycled but we will still need to send plastics 3, 4, 6 and 7 to landfill until another solution is found or the international restrictions change.


Please note the weight limit for the yellow recycling bin is 40kg.

Will I be able to recycle soft plastics?

Soft plastics cannot be recycled as part of our residential kerbside recycling service because they are often made of different types of plastics, making them difficult and expensive to recycle. They can also get caught in and damage the machinery, or mistaken in the machinery’s sorting process as paper/cardboard. This leads to contamination of the paper/cardboard recycling. The Soft Plastics Recycling Scheme continues to collect soft plastics from nine selected Countdown and The Warehouse stores in Hamilton.

Please note the weight limit for the yellow recycling bin is 40kg.

Can I put compostable products like bags and coffee cups in my food scraps bin?

Products like bags, coffee cups, and other packaging labelled as 'compostable' cannot go into the food scraps bin. This is to lower the risk of contaminating our food scraps composting system, because New Zealand does not currently have a standard for compostable or biodegradable plastics. As a result there is a lot of confusion around what can/cannot compost or biodegrade, so it's safer to leave these materials out.

We encourage residents to use newspaper or brown paper if they want to line their food scraps bin, rather than plastic or compostable bags.

Please note the weight limit for the green food scraps bin is 15kg.

Which bin will I put nappies in and how will I keep my bin from smelling?

Nappies go in the red lid rubbish bin. A community nappy trial conducted by Lake Macquarie City Council in Australia showed that the odour of bins containing nappies at the end of a fortnight were no worse than the odour of regular general waste bins at the end of a week. The trial also showed that odour does not significantly increase with time, nor with the number of nappies in the bin. But in the summer months, there are a number of things you can do to minimise the odour in your bin:

  • Wrap the nappy into itself using the tabs.
  • Seal nappies tightly in brown paper bags before placing in the bin.
  • Store the red lid rubbish bin in the shade and out of direct sunlight, if possible.
  • Consider using odour neutralising products in your red lid bin, for example bicarbonate of soda. Or add a couple of drops of lavender or tea tree oil to the top of the lid.
  • If possible, tip the contents of the nappy down the toilet before disposing.
  • Consider using modern cloth nappies, which are a cost effective and environmentally friendly alternative to disposable nappies – and they won’t fill up your bin.

These measures seem to be working really well in other parts of New Zealand, where fortnightly collections have already been introduced.

Please note the weight limit for the red rubbish bin is 40kg.