Kerbside collections will be one day later due to Christmas Day and New Year's Day. Collections will run from Friday 26 December to Saturday 30 December, and then Tuesday 2 January to Saturday 6 January.  

FAQs

FAQs

Is there support for residents who need extra assistance?

Contact our Customer Services team on 07 838 6699 or info@hcc.govt.nz to apply. Residents will need to complete an application form, attaching supporting medical documentation. 

The assisted collection service to eligible residents who are unable to manage the bins. This involves the waste collector coming onto the property, moving the bins and crate to the truck for emptying, and returning them to the property.