There will be no changes to kerbside collections due to Labour Day (Monday 28 October). Pop your bins out as usual by 7am on your normal collection day.

FAQs

FAQs

Is there support for residents who need extra assistance?

Contact our Customer Services team on 07 838 6699 or info@hcc.govt.nz to apply. Residents will need to complete an application form, attaching supporting medical documentation. 

The assisted collection service to eligible residents who are unable to manage the bins. This involves the waste collector coming onto the property, moving the bins and crate to the truck for emptying, and returning them to the property.