Find your answer in the FAQs below.


How do I present my bins for collection?

How will I fit all the bins on the kerb on collection day?

You will never have to put all four bins out at once. Rubbish and recycling bin collections are fortnightly (on alternate weeks). Glass recycling is also fortnightly, and the food scraps bin will be collected weekly. The highest number of bins you will need to put out is three – rubbish wheelie bin and food scraps one week, recycling wheelie bin, glass crate and food scraps the next.

Red week: Rubbish wheelie bin and food scraps bin

Yellow week: Recycling wheelie bin, food scraps bin, and glass crate

 

For flats, shared driveways, and cul-de-sacs, kerbside space may be shared by multiple sets of bins. In these situations, residents can place their crate and/or food scraps bin behind their wheelie bin on collection day.


Some residents may not be able to place their bins directly outside their house or driveway, if the kerbside space is shared with others. We encourage residents to take their bins to a safe and appropriate location nearby. This might mean some residents have neighbours’ bins outside their properties on collection day.

Please work with your neighbours and help each other to present the bins correctly, so no rubbish or recycling is left behind.

What if my bins go missing?

The embedded radio-frequency identification (RFID) tag in the three new bins means we're able to return misplaced bins to their owner, if reported missing or stolen. The tag will also enable the Council to identify and educate residents who misuse the rubbish and recycling service.

How will I know which bins to put out?

We’ll be making collection calendars and a collection day search available soon, so watch this space.

You can get reminders of what bins to put out and when by downloading the free mobile app, Antenno. This new app will provide you with the latest updates and notifications about the new service, plus you’ll be able to report any rubbish and recycling matters directly to Hamilton City Council. Download Antenno from the App Store or Google Play today!

What is Antenno?

Antenno is a free app that you can download from the App Store or Google Play. Once downloaded you will receive collection day notifications - making it easy for you to remember what bins to put out each week.