Report missed collection

There are many reasons why your rubbish may not have been collected - sometimes the contractor misses it during the collection, or maybe it wasn’t put out correctly.

For more information about what to do on rubbish day, see the kerbside collection page.

If your rubbish and/or recycling was missed please complete the form below.

If your rubbish and/or recycling was not put out correctly and/or was stickered it is your responsibility to rectify the issue.

  • The correct bins were put out for this collection cycle.
  • Recycling crate included glass only.
  • Plastics 1 - 7, tins, cans, paper and cardboard were in the yellow wheelie bin.
  • Food scraps bin had no liner inside.
  • Out on the kerb before 7am