FAQs

Find your answer in the FAQs below.

Popular topics

How will I know which bins to put out? Can I still put black bags out on the streets? My bin wasn’t collected but my neighbours were, what do I do? What goes inside each bin? I don't have my bins, what should I do?

Commonly asked questions

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How do I know what bins to put out?

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How do I present my bins for collection?

Handy tips

What goes where?

Help me

Is there support for residents with impairments?

How do I apply

What happens to our recycling?

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Can I opt out of the new service?

My options

Not sure what item goes in which bin?
Try this handy sorter below