FAQs

Find your answer in the FAQs below.

Popular topics

Which bins do I need to put out this week? What bin do I put this in? Why wasn't my bin collected? Why was my bin only half emptied? Where do I take my excess waste? What if I need a new set of bins?

Commonly asked questions

Check them out

How do I know what bins to put out?

Tell me

How do I present my bins for collection?

Handy tips

What goes where?

Help me

Is there support for residents who need extra assistance?

How do I apply

What happens to our recycling?

Tell me more

Can I opt out of the new service?

My options

Not sure what item goes in which bin?
Try this handy sorter below